Question 1

What should I do immediately after water damage?

Accepted Answer

Ensure safety first by shutting off the main water shutoff valve if safe to do so. Avoid standing water near electrical outlets or submerged appliances. Call ICR immediately at (405) 669-3654 for emergency extraction. Take initial photos and video of standing water, wet belongings, and damaged building materials before mitigation begins.

Question 2

Are you available 24/7 for property damage emergencies?

Accepted Answer

Yes. ICR operates 24 hours a day, 7 days a week, 365 days a year across Oklahoma. Water, fire, and storm emergencies require fast mitigation to prevent compounding secondary damage, and our emergency dispatch team is on call around the clock.

Question 3

Do you handle both restoration and reconstruction?

Accepted Answer

Yes. ICR is a full-service restoration and licensed general contracting company. We manage the entire recovery cycle—from emergency extraction, containment, and structural drying all the way through drywall repair, framing, painting, flooring, and turnkey reconstruction.

Question 4

Do you provide fire damage restoration?

Accepted Answer

Yes. We provide complete fire and smoke damage recovery including emergency board-up, structural stabilization, soot removal, air scrubbing, thermal fogging for smoke odor neutralization, and full architectural rebuilds.

Question 5

Do you provide mold remediation?

Accepted Answer

Yes. Our crews use negative air pressure containment, HEPA filtration, and EPA-registered antimicrobial treatments to safely isolate, remove, and sanitize mold-affected building materials, while identifying the underlying moisture source.

Question 6

Can you repair storm-damaged roofing?

Accepted Answer

Yes. We provide emergency roof tarping to prevent active interior leaks, perform comprehensive wind and hail damage inspections, and complete full residential or commercial roof repairs and replacements.

Question 7

Do you work on insurance-related property damage projects?

Accepted Answer

Yes. ICR works closely on insurance-related property losses by thoroughly documenting damage with moisture logs, line-item scopes, and photo evidence. Please note that coverage decisions and policy interpretations belong solely to your insurance carrier.

Question 8

Do you provide commercial restoration services?

Accepted Answer

Yes. We service commercial properties, multi-family apartment complexes, office buildings, retail facilities, and industrial warehouses with high-capacity extraction and phased reconstruction planned to minimize business downtime.

Restoration & Rebuilding Knowledge

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