Sewage Backup in Your Home: What to Do (and What Not to Do)
Few things are as unpleasant as sewage coming up through a floor drain, toilet or tub. Beyond the smell, sewage — called Category 3 or "black" water — can carry bacteria, viruses and other contaminants, so it has to be handled differently from a clean-water leak.
Do this right away
- Keep everyone, especially children, older adults and pets, away from the affected area.
- Stop using water in the house — flushing, showers, dishwashers and washing machines all add to the backup.
- If water is near outlets or appliances, turn off power to that area only if you can do it without standing in water.
- Open windows if you can do so safely, to ventilate.
- Take photos for your insurance claim.
- Call a plumber to clear the line and a restoration company to clean up.
Do not do this
- Do not wade through sewage without waterproof boots and gloves.
- Do not use household fans or the HVAC system to dry the area — they can spread contaminants.
- Do not try to save carpet, pad, or upholstered furniture that sewage touched; these usually have to be discarded.
- Do not pour bleach on everything and assume it is clean.
How professional sewage cleanup works
Technicians wear protective equipment, remove the sewage and contaminated porous materials such as carpet, pad and the lower portion of drywall, then clean and disinfect the remaining surfaces. The area is dried and moisture levels are checked before rebuilding begins. ICR handles sewage and water damage cleanup in Lawton 24/7.
Is sewage backup covered by insurance?
Many standard homeowners policies do not cover sewer or drain backup unless you added a specific endorsement. It is worth checking your policy now, before you ever need it.
Need help in Lawton right now?
ICR crews respond 24/7 across Lawton, Fort Sill and Comanche County.
Frequently Asked Questions
What causes sewage backups?
Common causes include tree roots in the sewer line, grease or debris clogs, collapsed or aging pipes, and heavy rain overwhelming the system.
Can I stay in my home during sewage cleanup?
It depends on how large the affected area is and whether bathrooms and the kitchen are usable. For large backups, many families stay elsewhere until cleaning is done.
This article is general information, not legal or insurance advice. Insurance Claim Restoration is a restoration contractor, not an insurance company; coverage decisions are made by your insurer under your specific policy.