Privacy Policy

This Privacy Policy explains how Insurance Claim Restoration LLC (“ICR,” “we,” “us”) collects, uses and protects information when you visit icrestore.com, call us, or contact us through a website form or an online ad (for example, a lead form on Nextdoor, Google or Facebook).

Information we collect

• Contact details you give us: name, phone number, email address and property address.
• Details about your project or damage, such as the type of damage, photos you send and your insurance company, if you choose to share it.
• Information sent to us by advertising platforms when you submit one of our lead forms on that platform.
• Basic technical information your browser sends automatically, such as IP address, device and browser type, and pages visited, which our hosting provider may log.

How we use it

• To respond to your request, schedule an inspection and provide estimates and services.
• To communicate with you about your project, including by phone call, text message or email.
• To document damage and, at your request, work with your insurance company or adjuster on your claim.
• To keep records required for our business and to improve our website and service.

How we share it

We do not sell your personal information. We share it only as needed to serve you:

• With your insurance company, adjuster or mortgage company when you ask us to work on your claim.
• With subcontractors and suppliers who help complete your project.
• With service providers that run our website, forms and business tools (for example, hosting and spreadsheet or email services).
• When required by law or to protect our rights and safety.

Text messages and calls

If you give us your phone number, we may call or text you about your request. Message and data rates may apply. You can ask us to stop at any time by replying STOP to a text or telling us on a call.

How long we keep it

We keep information for as long as needed to provide our services, handle warranty questions and meet legal and accounting requirements.

Your choices

You can ask us to update or delete your contact information, or to stop contacting you, by calling us using the details below.

Children

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Insurance Claim Restoration LLC
621 W Grand Ave, Chickasha, OK 73018
Phone: (405) 669-3654 · Lawton: (580) 260-6801